Box Office Retail & Group Sales Assistant Manager

Job Description

Assume responsibility for the store's profitability; work with the finance department to ensure that all sales and reports are appropriately logged and reported in a timely manner. Manage inventory and strategize on merchandise line development an ordering. Perform inventory audits. Fulfill website orders and respond to customers.

ESSENTIAL FUNCTIONS:

  • Exhibit excellent floor presence and train the box office team on customer service, sales techniques and merchandising.
  • Achieve a functional processing system to ensure that merchandise is placed promptly when delivered and the sales area is fully stocked, organized and clean; ensure that carts for intermission sales are properly stocked and ready for sales.
  • Sell tickets and provide general information to the public at the Box Office; build and process data from Tessitura ticketing system.
  • Manage part-time box office staff.
  • Build group sales program targeted at adult and student group visitors and tour operators including development of policies, staff, and marketing collateral.
  • Manage SFJAZZ shows and events as necessary.

QUALIFICATIONS:

  • 5 to 7 years retail and/or box office experience.
  • Tessitura or other ticketing software experience.
  • Excellent written and verbal and interpersonal communications skills.
  • Prior management experience

SALARY:

The salary will be based upon professional and academic experience. Please send your resume, cover letter and salary requirements to jobs@sfjazz.org. Mention “Box Office Retail and Group Sales Assistant Manager” in the subject line. Resumes without salary requirements will not be considered.

Resumes will be accepted until position filled.

***SFJAZZ is an equal opportunity employer, and is committed to a diverse and harmonious workplace. We extend our thanks and appreciation to all applicants for their expressed interest in working at SFJAZZ and will contact those selected for an interview.

Digital Resources Coordinator

Job Description

The Digital Resources Coordinator assists the Education Department with aspects of video and audio content asset management and supervises students in the Digital Lab program of the SFJAZZ Center. This person will report to the Director of Education and is responsible for overseeing, managing and processing all archival photographic, audio and video footage for the Education Department for use on its website as well as social media platforms. In addition, this position entails on-site assistance and troubleshooting in the Center’s Digital Lab room, supervising students and helping maintain smooth functionality of all workstations and regularly updating software as well as managing hardware needs. The ideal candidate will have a good understanding of digital music platforms, social media tools and audio/video editing skills as well as a strong attention to detail.

ESSENTIAL FUNCTIONS:

  • Archive digital assets for the Education Department in a clear, organized manner
  • Coordinate with photographers, videographers and recording engineers to ensure the Education Dept has quality and relevant digital assets of existing and new programs
  • When appropriate, photograph, video or audio record programs for the Education Dept
  • Assist Digital Lab students with music software and hardware issues and questions
  • Ensure that the Digital Lab runs smoothly
  • Ensure all lab equipment is working properly and is regularly maintained
  • Ensure that all lab software is updated regularly
  • Maintain the Education Dept website and post updated content to program pages as well as social media sites, including management of future Dept blog

This list of duties and responsibilities is not all-inclusive and may be expanded to include other duties or responsibilities that management may deem necessary from time to time.

STATUS AND SCOPE:

  • Highly detail oriented; ability to meet deadlines and effective problem solving skills
  • Excellent communication and interpersonal skills
  • Ability to operate independently with minimal supervision
  • Comfort with a flexible and changing work environment and schedule
  • Strong knowledge and experience with digital music software including (but not limited to) ProTools, Sibelius, Logic Studio and other current DAW platforms
  • Experience and confidence in audio and video editing a plus
  • Facility with social media tools including YouTube, Facebook and blogging platforms
  • Knowledge of music workstation environments and hardware set-up as well as software integration and upkeep
  • Experience with CMS and other web-based platforms
  • Knowledge of photo editing software such as Photoshop a plus

QUALIFICATIONS:

  • Undergraduate or graduate work in digital music or equivalent professional experience required
  • Minimum one year administrative/office experience required
  • Experience working in the music industry a plus
  • Experience with CMS and web-based platforms a plus
  • Experience with audio and video content management required

SALARY:

The salary will be based upon professional and academic experience. Please send your resume, cover letter and salary requirements to jobs@sfjazz.org. Mention “Digital Resources Coordinator” in the subject line. Resumes without salary requirements will not be considered.

Resumes will be accepted until position filled.

***SFJAZZ is an equal opportunity employer, and is committed to a diverse and harmonious workplace. We extend our thanks and appreciation to all applicants for their expressed interest in working at SFJAZZ and will contact those selected for an interview.

Prominent San Francisco Chef Charles Phan Partners with SFJAZZ

SFJAZZ Center Grand Opening & Season 1 Announced

Exciting educational programs designed for teens and adults, aspiring musicians and experienced singers and instrumentalists.

The Music of Wes Montgomery
w/ Terrence Brewer Quartet

Wednesday, July 30, 7pm • Joe Henderson Lab
Join award-winning guitarist Terrence Brewer and his Quartet as we celebrate the life and music of Wes Montgomery, combining multi-media, live performance, lecture and audience Q & A.

The Evolution of Afro-Cuban Jazz
w/ Chucho Valdes & The Afro-Cuban Messengers

Saturday, August 2, 1-3pm • Miner Auditorium
Join Valdés along with SFJAZZ Director of Education Rebeca Mauleón and members of the Afro-Cuban Messengers as they trace the evolution of Afro-Cuban popular music from the 19th century to the present.

Gypsy Jazz Jam
w/ Dorado Schmitt

Saturday, Novemeber 15, 1-3pm • Joe Henderson Lab
Bring your guitar or violin and join virtuoso Dorado Schmitt and his band for a participatory jam session of the authentic Django Reinhardt style.

The SFJAZZ Digital Lab offers an array of instruction in digital music production, including theory and musicianship, MIDI basics, notation skills, sequencing and audio recording as well as basic introduction to the digital workstation environment. Our intimate Digital Lab space is ideally suited to providing small-group instruction with top-notch faculty in a state-of-the-art environment.

Learn Logic, Ableton Live and ProTools! Our intensive 3-week beginning, intermediate and advanced level classes on recording, mixing, and live performance start in October. Grab your spot today - classes sell out fast!

Members $225 / Public $270
Maximum 8 students per class; those wishing to use their personal computer are required to have the most recent version of the specific software installed.

Upcoming Digital Lab Courses

Programs & Classes

Workshops, Master classes, Digital Labs, Lectures and more!

ON SALE NOW!

Exciting educational programs designed for teens and adults, aspiring musicians and experienced singers and instrumentalists.

Jazz history, live performance, classic audio and exciting video make Discover Jazz the most distinctive jazz appreciation course available for adults.

Exciting educational programs designed for teens and adults, aspiring musicians and experienced singers and instrumentalists.

12-week program • Adam Theis, Director
Mondays, Sep 15-Dec 8, 7PM-9:30PM

The Monday Night Band at SFJAZZ provides musicians of all ages with a structured approach to learning and interpreting diverse repertoire in a hip community band setting. Open to intermediate/advanced level instrumentalists and vocalists. The series will culminate in a final public performance on Monday, December 8th in Miner Auditorium.

The SFJAZZ Digital Lab offers an array of instruction in digital music production, including theory and musicianship, MIDI basics, notation skills, sequencing and audio recording as well as basic introduction to the digital workstation environment. Our intimate Digital Lab space is ideally suited to providing small-group instruction with top-notch faculty in a state-of-the-art environment.

A limited number of full and partial need-based scholarships are available to all programs. Please contact SFJAZZ Education for info: scholarships@sfjazz.org, 415-283-0343.

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