Box Office Retail & Group Sales Assistant Manager

Job Description

Assume responsibility for the store's profitability; work with the finance department to ensure that all sales and reports are appropriately logged and reported in a timely manner. Manage inventory and strategize on merchandise line development an ordering. Perform inventory audits. Fulfill website orders and respond to customers.

ESSENTIAL FUNCTIONS:

  • Exhibit excellent floor presence and train the box office team on customer service, sales techniques and merchandising.
  • Achieve a functional processing system to ensure that merchandise is placed promptly when delivered and the sales area is fully stocked, organized and clean; ensure that carts for intermission sales are properly stocked and ready for sales.
  • Sell tickets and provide general information to the public at the Box Office; build and process data from Tessitura ticketing system.
  • Manage part-time box office staff.
  • Build group sales program targeted at adult and student group visitors and tour operators including development of policies, staff, and marketing collateral.
  • Manage SFJAZZ shows and events as necessary.

QUALIFICATIONS:

  • 5 to 7 years retail and/or box office experience.
  • Tessitura or other ticketing software experience.
  • Excellent written and verbal and interpersonal communications skills.
  • Prior management experience

SALARY:

The salary will be based upon professional and academic experience. Please send your resume, cover letter and salary requirements to jobs@sfjazz.org. Mention “Box Office Retail and Group Sales Assistant Manager” in the subject line. Resumes without salary requirements will not be considered.

Resumes will be accepted until position filled.

***SFJAZZ is an equal opportunity employer, and is committed to a diverse and harmonious workplace. We extend our thanks and appreciation to all applicants for their expressed interest in working at SFJAZZ and will contact those selected for an interview.

Digital Resources Coordinator

Job Description

The Digital Resources Coordinator assists the Education Department with aspects of video and audio content asset management and supervises students in the Digital Lab program of the SFJAZZ Center. This person will report to the Director of Education and is responsible for overseeing, managing and processing all archival photographic, audio and video footage for the Education Department for use on its website as well as social media platforms. In addition, this position entails on-site assistance and troubleshooting in the Center’s Digital Lab room, supervising students and helping maintain smooth functionality of all workstations and regularly updating software as well as managing hardware needs. The ideal candidate will have a good understanding of digital music platforms, social media tools and audio/video editing skills as well as a strong attention to detail.

ESSENTIAL FUNCTIONS:

  • Archive digital assets for the Education Department in a clear, organized manner
  • Coordinate with photographers, videographers and recording engineers to ensure the Education Dept has quality and relevant digital assets of existing and new programs
  • When appropriate, photograph, video or audio record programs for the Education Dept
  • Assist Digital Lab students with music software and hardware issues and questions
  • Ensure that the Digital Lab runs smoothly
  • Ensure all lab equipment is working properly and is regularly maintained
  • Ensure that all lab software is updated regularly
  • Maintain the Education Dept website and post updated content to program pages as well as social media sites, including management of future Dept blog

This list of duties and responsibilities is not all-inclusive and may be expanded to include other duties or responsibilities that management may deem necessary from time to time.

STATUS AND SCOPE:

  • Highly detail oriented; ability to meet deadlines and effective problem solving skills
  • Excellent communication and interpersonal skills
  • Ability to operate independently with minimal supervision
  • Comfort with a flexible and changing work environment and schedule
  • Strong knowledge and experience with digital music software including (but not limited to) ProTools, Sibelius, Logic Studio and other current DAW platforms
  • Experience and confidence in audio and video editing a plus
  • Facility with social media tools including YouTube, Facebook and blogging platforms
  • Knowledge of music workstation environments and hardware set-up as well as software integration and upkeep
  • Experience with CMS and other web-based platforms
  • Knowledge of photo editing software such as Photoshop a plus

QUALIFICATIONS:

  • Undergraduate or graduate work in digital music or equivalent professional experience required
  • Minimum one year administrative/office experience required
  • Experience working in the music industry a plus
  • Experience with CMS and web-based platforms a plus
  • Experience with audio and video content management required

SALARY:

The salary will be based upon professional and academic experience. Please send your resume, cover letter and salary requirements to jobs@sfjazz.org. Mention “Digital Resources Coordinator” in the subject line. Resumes without salary requirements will not be considered.

Resumes will be accepted until position filled.

***SFJAZZ is an equal opportunity employer, and is committed to a diverse and harmonious workplace. We extend our thanks and appreciation to all applicants for their expressed interest in working at SFJAZZ and will contact those selected for an interview.

Prominent San Francisco Chef Charles Phan Partners with SFJAZZ

SFJAZZ Center Grand Opening & Season 1 Announced

Exciting educational programs designed for teens and adults, aspiring musicians and experienced singers and instrumentalists.

Vocal Master Class
w/ Kitty Margolis

Wednesday, May 30, 12-2pm • Joe Henderson Lab
In this master class, critically acclaimed vocalist/educator and recording artist Kitty Margolis will offer her unique insight into the secrets of vocal jazz from the nuts and bolts to the heart and soul.

The SFJAZZ Digital Lab offers an array of instruction in digital music production, including theory and musicianship, MIDI basics, notation skills, sequencing and audio recording as well as basic introduction to the digital workstation environment. Our intimate Digital Lab space is ideally suited to providing small-group instruction with top-notch faculty in a state-of-the-art environment.

Learn Logic, Ableton Live and ProTools! Our intensive 3-week beginning, intermediate and advanced level classes on recording, mixing, and live performance start in February. Grab your spot today - classes sell out fast!

Members $225 / Public $270
Maximum 8 students per class; those wishing to use their personal computer are required to have the most recent version of the specific software installed.

Upcoming Digital Lab Courses

Feb 2 - Feb 16: Ableton Live Level I  
Feb 3 - Feb 17: Logic Pro X Level I  
Feb 4 - Feb 18: Digital Songwriting & Performance
Mar 2 - Mar 16: Ableton Live Level II
Mar 3 - Mar 17: Logic Pro X Level II
Mar 7 - Mar 21: Recording & Mixing w/ ProTools

Programs & Classes

Workshops, Master classes, Digital Labs, Lectures and more!

ON SALE NOW!

Exciting educational programs designed for teens and adults, aspiring musicians and experienced singers and instrumentalists.

Jazz history, live performance, classic audio and exciting video make Discover Jazz the most distinctive jazz appreciation course available for adults.

Exciting educational programs designed for teens and adults, aspiring musicians and experienced singers and instrumentalists.

12-week program • Adam Theis, Director
Mondays, Feb 23 - May 11, 7PM-9:30PM

The Monday Night Band at SFJAZZ provides musicians of all ages with a structured approach to learning and interpreting diverse repertoire in a hip community band setting. Open to intermediate/advanced level instrumentalists and vocalists. The series will culminate in a final public performance on Monday, May 11th in Miner Auditorium.

The SFJAZZ Digital Lab offers an array of instruction in digital music production, including theory and musicianship, MIDI basics, notation skills, sequencing and audio recording as well as basic introduction to the digital workstation environment. Our intimate Digital Lab space is ideally suited to providing small-group instruction with top-notch faculty in a state-of-the-art environment.

A limited number of full and partial need-based scholarships are available to all programs. Please contact SFJAZZ Education for info: scholarships@sfjazz.org, 415-283-0343.

mnbaudition

Monday Night Band Audition Sign-Ups

To audition, please fill out and submit the audition form, providing a link to a Youtube video of you playing (see details below). Please announce your name at the beginning of the recording, and announce each piece you will play before playing it.

If you are not able to provide a video of yourself, you may send an audio recording in mp3 or WAV format, and include a passport-type photo of yourself. Send to Halley Elwell, 201 Franklin St., San Francisco, CA 94102. Clearly label the disc with your name, contact info and each track name. Live recordings only. No overdub, etc. You may also email the sound file and photograph to Halley at helwell@sfjazz.org. Please put “Monday Night Band Audition” in the subject heading and be sure to indicate your name, instrument and contact information in the body of the email.

How to Enroll

The Monday Night Band is by audition only. This is a three-step process:

1. Complete the audition form and submit your audition materials.
2. Musicians who have been accepted into the band will be given a link to the website to purchase the class.
3. To complete enrollment, the class must then be purchased through the SFJAZZ box office.

Limited needs-based scholarships are available on a first-come-first-served basis. For more information on how to apply for a scholarship, please email scholarships@sfjazz.org.

How to Audition

Please submit a pre-screen audition as soon as possible using the criteria on the audition form (clink to form). The panel will be listening to video auditions on a first-come-first-served basis, and will let you know whether you have been accepted, wait-listed, or asked to return for a live audition.

Instrumentation

We are accepting all standard Big Band instruments (saxophone, trombone, trumpet, guitar, piano, bass, drums, percussion, voice). Other instruments will be accepted on a case-by-case basis, including vibraphone, B-3, etc.... While we of course value great improvisers, we are also looking for strong section players with good sight-reading abilities. Please note we may accept two of each rhythm section instrument.

Audition Requirements

Auditioners shall play (or sing) two pieces: a standard and a blues. The standard may be recorded using a play-along track as long as you can be clearly heard above the track. The blues shall be unaccompanied.

Horn players

· Medium swing blues. Choose between "Billie’s Bounce", "Straight No Chaser" or "Au Privave". Play the “head” once, then play three choruses of a solo, then the head out (no repeat).

· A Jazz Standard of your choice. This should be in a different tempo to the blues. It can be Latin or Swing. Play the “head” once, then take two choruses of solo, and come back in with the head once. If you are using a play-along track please be sure you can be heard above the track.

Guitar and Piano players

· Medium swing blues. Choose between "Billie’s Bounce", "Straight No Chaser" or "Au Privave". Play the “head” once, then play two choruses of a solo, then “comp” through the changes twice as if you were accompanying a soloist.

· A Jazz Standard of your choice. This should be in a different tempo to the blues. It can be Latin or Swing. Play the “head” once (melody only or with self accompaniment), then take two choruses of solo, and then comp through the changes (no melody) as if accompanying a soloist. If you are using a play-along track please be sure you can be heard above the track.

Bass players

· Medium swing blues. Choose between "Billie’s Bounce", "Straight No Chaser" or "Au Privave". Play the “head” once, then play two choruses of a solo, then walk through the changes twice as if you were accompanying a soloist, once with a “two feel” and once with a “four feel.” There is no need to play the head again afterward.

· A Jazz Standard of your choice. This should be in a different tempo and feel to the blues. Play the “head” once, then take two choruses of solo, and come back in with the bass line only for one chorus. If you are using a play-along track please be sure you can be heard above the track.

Drummers

We want to hear you play in different feels / tempos. Please announce what you are about to play before each feel, then play the following:

· 12 bars medium swing as if playing a blues (feel free to demonstrate your knowledge of the melody)

· 16 bars bossa nova, medium · up-tempo swing for 32 bars

· 12/8 funk feel for 16 bars

· 3/4 ballad feel with brushes for 8 bars

· Other Latin feel or odd meter feel of your choice for 16 to 32 bars

· Trade 4’s with yourself four times (32 bars, 4 bars time and 4 bars solo)

· Open solo (no longer than 2 minutes please)

Vocalists

You may use a play-along track for one of your 2 pieces; please be sure you can be heard over the track

· Sing a jazz standard of your choice (medium or fast tempo), take a chorus of improvisation if you feel comfortable doing this

· Sing a ballad of your choice · Sing the chromatic scale up and down one octave range

· Sing a Major scale of your choice, ascending and descending

· Sing a Melodic Minor scale ascending, Harmonic Minor scale descending

· Sing a Dorian scale ascending and descending
_________________________________________________

For questions, contact Claire Phillips, Education Program Manager, at cphillips@sfjazz.org or 415.283.0332.

Good luck and have fun! We can’t wait to hear you play.

 

 

Director of Marketing

Job Description

Lead SFJAZZ marketing strategy and execution as well as program development for ticket sales. Develop the SFJAZZ brand across key segments to drive brand authenticity and growth. Support planning and execution for memberships, philanthropy, and content distribution. Lead staff of seven professionals and manage key vender relationships.

Reports to: CEO
Department: Marketing

About SFJAZZ: SFJAZZ is one of the world’s most popular and important presenters of jazz. The SFJAZZ Center is a beautiful and perfect stage for jazz artists and the community to celebrate the living American art form of jazz. The $64 million dollar Center launched in 2013 and the 32-year-old non-profit organization now crafts distinguished programming and education services from the heart of the San Francisco arts district. The budget for the 2014/2015 Season is more than $12 million with about half coming from ticket revenues.


ESSENTIAL FUNCTIONS:

  • Develop and execute the strategy and plan for SFJAZZ marketing to position the brand as a key jazz influencer and generate ticket sales in these segments. Lead brainstorming, ideation and communication; develop plans and programs across marketing disciplines (publishing, partnerships, web, social media, and PR); manage programs from start to finish; and lead cross-functional teams to implement and analyze programs.
  • Drive ticket sales via marketing execution and support internal and external programs such as concerts and performances, Education and amateur bands, SFJAZZ Collective, Membership and Development. Communicate SFJAZZ artistic vision as centerpiece of deep and ongoing relationship with SFJAZZ community and artists.
  • Determine objectives and metrics for overall plans as well as individual programs. Work with the CEO to set project priorities, provide guidance, establish goals and provide feedback to Marketing staff and Management team.
  • Lead cross-functional team (PR, email newsletters, catalog publishing, Web/e-commerce, social media, and design) to deliver marketing programs for sectors and channels.
  • Oversee and manage marketing budget. Work collaboratively with Finance to appropriately forecast expenses and revenues.
  • Identify opportunities for SFJAZZ to proactively partner with influencers, tastemakers, technology organizations and other partners to help achieve SFJAZZ brand objectives.
  • Act as the primary contact for key program stakeholders for SFJAZZ marketing. Be the subject matter expert.
  • Actively contribute to marketing ideas and marketing program optimization to accomplish organizational and brand goals.
  • Source and manage external partners as needed to accomplish marketing objectives.

OTHER RESPONSIBILITIES:

  • Support Founder and Executive Artistic Director, Director of Development, Board of Trustee Chair and CEO on the development of key SFJAZZ presentations.

DESIRED SKILLS AND EXPERIENCE
QUALIFICATIONS:

  • Bachelor's degree required. Master's degree preferred.
  • 5+ years of consumer marketing experience, including 3+ years in music related marketing with a preference for jazz and performance arts Center experience.
  • Comprehensive knowledge of jazz and consumer marketing principles; branding, communications, box office marketing, web publishing, social media, marketing plan and collateral development.
  • Strong collaborative cross-functional team leadership, marketing program and project management skills. 
  • Strong strategic abilities combined with analytical skills and significant experience developing marketing strategies, plans and programs.
  • Excellent written and verbal communications skills with strong presentation skills.  Copywriting ability required.
  • Flexible and adapts readily to changing priorities and needs of a fast-paced organization.
  • Brings a positive and “can do” attitude to any and all projects, including driving organizational culture.

OTHER:

  • Proficient in Microsoft Applications (Excel, Word, PowerPoint), CRM (Tessitura a plus), and email marketing software (WordFly a plus).
  • Mac Proficient
  • Ideal candidate has a passion for jazz and live-performance music.

To apply: Please send resume and cover letter to jobs@sfjazz.org. Please no phone calls or faxes.

SFJAZZ is an equal opportunity employer and is seeking to create a diverse and harmonious workplace.

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