SFJAZZ.org | Usher

House Usher (On-Call)


SFJAZZ is seeking for someone who has a positive attitude to welcome guests and patrons. As an Usher, you will support concert performances, donor events, rentals and special performances/events at SFJAZZ. This role will interact with guests, patrons, VIP members, volunteers and SFJAZZ staff.  To be a successful usher, we expect someone with a friendly manner to easily attend to guests’ needs and provide exceptional customer service.

Essential Duties & Responsibilities

Greet patrons and visitors, scan or collect tickets, direct patrons, check coats and bags, monitor entryways to buildings, and maintain an exceptionally high level of customer service during events, including: (but not limited to) performances, receptions, lectures, screenings, and gallery exhibitions.

Required Skills

Minimum Qualification 

Working Conditions
The work schedule requires regular availability on evenings and weekends, with varied needs for daytime availability to support rental events.  The SFJAZZ season generally operates on a performance schedule of Thursday-Sunday,  in addition to rentals which are typically held Monday-Thursday, generally late September through early August. Physical requirements include ability to safely navigate stairs, extended periods of time standing, working in dark environments and lifting up to 35 pounds. 

Hourly rate for this positon is $26.00 per hour. 

This is a union position.  Employee is required to become a member of the union within 30 days after beginning of employment within bargaining unit.

SFJAZZ is one of the world’s most popular and important presenters of jazz, presenting over 450 concerts per year to more than 250,000 music fans. The SFJAZZ Center is a beautiful and perfect stage for jazz artists and the community to celebrate the living American art form of jazz. The $64 million Center launched in 2013 and the 38-year-old non-profit organization now crafts distinguished programming and education services from the heart of the San Francisco arts district. In March of 2020, SFJAZZ launched its digital expansion featuring weekly archival Fridays at Five broadcasts, select monthly on demand full concerts, and live stream performances from the SFJAZZ Center. This expansion will continue even with the return of live performances.

To Apply

Please send your resume and cover letter to: jobs@sfjazz.org. Include “House Usher” in the subject line.

SFJAZZ IS AN EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER COMMITTED TO DIVERSITY OF STAFF. We particularly welcome those who bring the gifts of diversity to our organization. People of color, people who identify as LGBTQIA, and persons with disabilities are encouraged to apply.

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