Box Office Retail & Group Sales Assistant Manager

Box Office Retail & Group Sales Assistant Manager

Job Description

Assume responsibility for the store's profitability; work with the finance department to ensure that all sales and reports are appropriately logged and reported in a timely manner. Manage inventory and strategize on merchandise line development an ordering. Perform inventory audits. Fulfill website orders and respond to customers.


  • Exhibit excellent floor presence and train the box office team on customer service, sales techniques and merchandising.
  • Achieve a functional processing system to ensure that merchandise is placed promptly when delivered and the sales area is fully stocked, organized and clean; ensure that carts for intermission sales are properly stocked and ready for sales.
  • Sell tickets and provide general information to the public at the Box Office; build and process data from Tessitura ticketing system.
  • Manage part-time box office staff.
  • Build group sales program targeted at adult and student group visitors and tour operators including development of policies, staff, and marketing collateral.
  • Manage SFJAZZ shows and events as necessary.


  • 5 to 7 years retail and/or box office experience.
  • Tessitura or other ticketing software experience.
  • Excellent written and verbal and interpersonal communications skills.
  • Prior management experience


The salary will be based upon professional and academic experience. Please send your resume, cover letter and salary requirements to Mention “Box Office Retail and Group Sales Assistant Manager” in the subject line. Resumes without salary requirements will not be considered.

Resumes will be accepted until position filled.

***SFJAZZ is an equal opportunity employer, and is committed to a diverse and harmonious workplace. We extend our thanks and appreciation to all applicants for their expressed interest in working at SFJAZZ and will contact those selected for an interview.