Jim Marshall Installation

Roll over the artist images below to see who is who, or scroll down to view the key.

 

From left to right, top to bottom:

  • Dizzy Gillespie
  • Gerry Mulligan
  • Mary Lou Williams
  • Dave Brubeck
  • Miles Davis
  • Sonny Rollins
  • John Coltrane
  • Horace Silver
  • Charles Lloyd
  • Teddy Edwards
  • Count Basie
  • Joe Henderson
  • Elvin Jones
  • Vi Redd
  • Mary Stallings
  • Jackie McLean
  • Anita O'Day
  • Duke Ellington
  • Thelonious Monk
  • Charles Mingus
  • Nina Simone
  • Bill Evans
  • Nancy Wilson
  • Tony Williams
Dizzy Gillespie Horace Silver Charles Lloyd Teddy Edwards Count Basie Joe Henderson Elvin Jones Vi Redd Mary Stallings Jackie McLean Anita O'Day Duke Ellington Thelonious Monk Charles Mingus Nina Simone Bill Evans Nancy Wilson Tony Williams Sonny Rollins John Coltrane Gerry Mulligan Mary Lou Williams Dave Brubeck Miles Davis

Box Office Supervisor

Job Description

ABOUT SFJAZZ

SFJAZZ is one of the world’s most popular and important presenters of jazz. The SFJAZZ Center is a beautiful and perfect stage for jazz artists and the community to celebrate the living American art form of jazz. The $64 million dollar Center launched in 2013 and the 30 plus-year-old non-profit organization now crafts distinguished programming and education services from the heart of the San Francisco arts district. The budget for the 2016-17 Season is more than $14 million with about half coming from ticket revenues.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Daily Box Office Management

  • Assign daily operational duties to Box Office staff (voicemail, email, merchandise fulfillment, ticket mailing, cleaning, etc.)
  • Monitor Box Office staff customer service and provide support when necessary. When discipline is necessary, inform and consult with the other Box Office managerial staff
  • Create and maintain Box Office staffing schedule
  • Check Box Office daily Tessitura batches and submit to Finance 

Show Management

  • Print and organize will call, guest, and artist lists
  • Liaise with Front of House and Production to take care of house needs before and during show 
  • Manage Box Office staff customer service and assist them in solving issues night of show 
  • Ensure that Box Office materials, equipment, merchandise, and cash banks are put away and locked at the end show shifts 
  • Handle any escalated customer complaints 

Ticket Donations

  • Track incoming donation requests
  • Process and distribute donations in a timely fashion
  • Process voucher redemptions and track both redeemed and expired vouchers
  • Meet with Box Office Manager to determine what shows are available for ticket donation 

Ticket Outreach

  • Manage and maintain the Ticket Outreach program, in collaboration with the Development Department
    Other Duties
  • Work with other Box Office managerial staff to address other issues as they arise
  • Occasional projects as determined by Box Office Manager 

MINIMUM QUALIFICATIONS

Bachelor’s Degree with 4 years of direct experience with Box Office and supervision.

Working Conditions:

The work schedule includes pre-show and show hours as well as potential for overtime hours during critical periods such as Festival weeks and special events. The position requires as-need work during evenings and weekends. Position also requires standing for long periods of time and the ability to lift 50+lbs.

Salary: Hourly, and based upon professional and academic experience up to $23 an hour.

To Apply: To be considered, please send us: your resume, cover letter and salary history to: jobs [at] sfjazz [dot] org.
Resumes will be accepted until the position is filled. No phone calls please.

Senior Manager, Membership

Job Description

SUMMARY
The Senior Manager, Membership is the key staff person managing stewardship of more
than 11,000 donors giving less than $1,200 annually while developing strategies to grow
SFJAZZ membership. The Senior Manager, Membership creates engaging membership
campaigns and provides vision for a Donor Services team of three, including supervising the
Donor Services Manager. Success in this role includes the ability to inspire thoughtful
collaboration with staff in the Development, Marketing, Box Office, Operations, and Artistic
departments and a strong understanding of the motivations of a curious, diverse and deeply
engaged base of music fans.

ABOUT SFJAZZ

SFJAZZ is one of the world’s most popular and important presenters of jazz. The SFJAZZ
Center is a beautiful and perfect stage for jazz artists and the community to celebrate the
living American art form of jazz. The $64 million dollar Center launched in 2013 and the 34-
year-old non-profit organization now crafts distinguished programming and education
services from the heart of the San Francisco arts district. The budget for the 2016-17 Season
is $16 million with about half coming from ticket revenues.

ESSENTIAL DUTIES AND RESPONSIBILITIES to comprise scope of work include: 

  • Develop and implement ambitious annual plans and campaigns for the acquisition
    and retention of Members, as well as long-term strategy that aligns with the
    organization’s vision.
  • Supervise the Donor Services Manager and provide oversight of the Donor Services
    team, ensuring successful execution of all member appeals, renewals, pledge
    reminders, and event invitations via mail, email, and phone.
  • Conceive collateral materials in promotion of the membership program, including
    renewal and acquisition marketing, benefits development and descriptions, and
    customer service communications.
    • Manage the design and production of collateral; facilitate meetings, timelines, and
    communication between Development, Marketing, and vendors in the successful
    execution of appeals and campaigns.
  • Track and report on membership revenue and expenses. Analyze membership trend
    and direct response reports to grow membership and deepen donor engagement.
  • Research, identify, and develop new strategies for increasing giving amongst current
    donors, reinstating lapsed donors, and acquiring new donors, including utilizing the
    organization’s digital initiatives to establish an international membership base.
  • Coordinate fulfillment of benefits and stewardship for Members.
  • Establish and maintain a high level of customer service for all current and
    prospective donors, including handling of sensitive customer service issues and the
    training of staff in customer service policies and techniques.
  • Collaborate with Marketing in creating and maintaining a strong membership
    message across SFJAZZ.org and related sites, as well as social media.
  • Collaborate with Corporate Sponsorship Manager in managing a corporate
    membership and affinity-group outreach program; 
  • Attend cultivation, educational, and artistic events in order to meet Members,
    represent the organization, and remain familiar with the constituent experience.
  • Collaborate with Leaders Circle staff in upgrading Members to Leaders Circle levels.
  • Participate in Board of Trustees Development Committees meetings as needed.
  • Represent SFJAZZ in the concert halls and in the community, and at donor events.

This list of duties and responsibilities is not all-inclusive and may expand to include other
duties or responsibilities that management may deem necessary from time to time.

MINIMUM QUALIFICATIONS

  • Two to three years experience running a successful membership/loyalty program for a
    cultural or entertainment organization, with significant direct marketing campaigns. 
  • Demonstrated familiarity with direct response analysis and A/B testing techniques.
  • Strong attention to detail, the ability to prioritize and organize multiple projects.
  • Ability to work well with diverse personalities across position levels and departments.
  • Extensive experience with customer relationship management databases.
  • Excellent written and verbal communications skills.
  • Ability to take initiative and work well with minimum supervision.
  • Flexibility to work occasional evenings and weekends as needed.
  • Interest in jazz and related music. 

Working Conditions:

The work schedule varies from customary office hours to unpredictable hours, with the
potential for long hours during critical periods and special events. This job occasionally
requires work during evenings and weekends.

Salary:

The salary will be based upon professional and academic experience.

Please send your resume, cover letter and salary requirements to the email address: jobs
[at] sfjazz [dot] org. Writing and other work samples are welcome. Mention “Senior
Manager, Membership” in the subject line. Resumes without salary requirements will not be
considered. Resumes will be accepted until the position filled.

Kamasi Washington

Kamasi Washington

 

Kamasi Washington

Sunday, January 8, 3:00pm · 7:00pm
at SFJAZZ Center, Miner Auditorium

 
The Epic Series: West Coast Get Down  

Kamasi Washington

A saxophonist and composer who has risen from the underground Los Angeles music scene to become one of the most celebrated and visible faces in jazz today, Kamasi Washington brings the irrepressible energy and stylistic breadth showcased on his expansive, aptly-titled 3-CD release, The Epic. Born to saxophonist Rickey Washington, Kamasi was steeped in the jazz of John Coltrane from infancy and mentored by prominent jazz educator Reggie Andrews as well as drumming luminary Billy Higgins at the Leimert Park music mecca he created, the World Stage. Through this iconic creative hub Washington met many of the musicians he now performs with in the loose conglomeration called the West Coast Get-Down, including his friend and fellow saxophonist Terrace Martin, whose status as a producer in the Southern California hip-hop world brought Washington to the attention of rap superstar Kendrick Lamar. Washington’s distinctive saxophone playing and string arrangements are featured on Lamar’s landmark, GRAMMY-winning 2016 album To Pimp a Butterfly, which took Best of Year honors from Rolling Stone, Billboard, and Pitchfork. With The Epic, Washington has made a sprawling statement of purpose that has catapulted his profile to that of the biggest crossover jazz artist on the scene, earning Album of the Year in the DownBeat Critics Poll and selling out concert halls over the world.

Artist Website

"The most-talked-about jazz musician since Wynton Marsalis arrived on the New York scene three decades ago " — The New York Times
"Washington’s charismatic ability to introduce fans of rock and hip-hop to the world of jazz is one of the reasons he’s the hottest artist in jazz today " — DownBeat
Kamasi Washington

Kamasi Washington

 

Kamasi Washington

Saturday, January 7, 7:30pm · 10:30pm
at SFJAZZ Center, Miner Auditorium

 
The Epic Series: West Coast Get Down  

Kamasi Washington

A saxophonist and composer who has risen from the underground Los Angeles music scene to become one of the most celebrated and visible faces in jazz today, Kamasi Washington brings the irrepressible energy and stylistic breadth showcased on his expansive, aptly-titled 3-CD release, The Epic. Born to saxophonist Rickey Washington, Kamasi was steeped in the jazz of John Coltrane from infancy and mentored by prominent jazz educator Reggie Andrews as well as drumming luminary Billy Higgins at the Leimert Park music mecca he created, the World Stage. Through this iconic creative hub Washington met many of the musicians he now performs with in the loose conglomeration called the West Coast Get-Down, including his friend and fellow saxophonist Terrace Martin, whose status as a producer in the Southern California hip-hop world brought Washington to the attention of rap superstar Kendrick Lamar. Washington’s distinctive saxophone playing and string arrangements are featured on Lamar’s landmark, GRAMMY-winning 2016 album To Pimp a Butterfly, which took Best of Year honors from Rolling Stone, Billboard, and Pitchfork. With The Epic, Washington has made a sprawling statement of purpose that has catapulted his profile to that of the biggest crossover jazz artist on the scene, earning Album of the Year in the DownBeat Critics Poll and selling out concert halls over the world.

Artist Website

"The most-talked-about jazz musician since Wynton Marsalis arrived on the New York scene three decades ago " — The New York Times
"Washington’s charismatic ability to introduce fans of rock and hip-hop to the world of jazz is one of the reasons he’s the hottest artist in jazz today " — DownBeat
Kamasi Washington

Kamasi Washington

 

Kamasi Washington

Friday, January 6, 7:30pm
at SFJAZZ Center, Miner Auditorium

 
The Epic Series: West Coast Get Down  

Kamasi Washington

A saxophonist and composer who has risen from the underground Los Angeles music scene to become one of the most celebrated and visible faces in jazz today, Kamasi Washington brings the irrepressible energy and stylistic breadth showcased on his expansive, aptly-titled 3-CD release, The Epic. Born to saxophonist Rickey Washington, Kamasi was steeped in the jazz of John Coltrane from infancy and mentored by prominent jazz educator Reggie Andrews as well as drumming luminary Billy Higgins at the Leimert Park music mecca he created, the World Stage. Through this iconic creative hub Washington met many of the musicians he now performs with in the loose conglomeration called the West Coast Get-Down, including his friend and fellow saxophonist Terrace Martin, whose status as a producer in the Southern California hip-hop world brought Washington to the attention of rap superstar Kendrick Lamar. Washington’s distinctive saxophone playing and string arrangements are featured on Lamar’s landmark, GRAMMY-winning 2016 album To Pimp a Butterfly, which took Best of Year honors from Rolling Stone, Billboard, and Pitchfork. With The Epic, Washington has made a sprawling statement of purpose that has catapulted his profile to that of the biggest crossover jazz artist on the scene, earning Album of the Year in the DownBeat Critics Poll and selling out concert halls over the world.

Artist Website

"The most-talked-about jazz musician since Wynton Marsalis arrived on the New York scene three decades ago " — The New York Times
"Washington’s charismatic ability to introduce fans of rock and hip-hop to the world of jazz is one of the reasons he’s the hottest artist in jazz today " — DownBeat
Terrace Martin

Terrace Martin

Thursday, January 5, 7:30pm
at SFJAZZ Center, Miner Auditorium

 
Velvet Portraits Series: West Coast Get Down  
Terrace Martin

Terrace Martin

Thursday, January 5, 7:30pm
at SFJAZZ Center, Miner Auditorium

 
Velvet Portraits Series: West Coast Get Down  

Terrace Martin

An accomplished multi-instrumentalist, rapper, and producer who embodies today’s fertile ground between jazz and hip-hop, Terrace Martin is one of the major figures behind rapper Kendrick Lamar’s multiple GRAMMY-winning 2015 album To Pimp a Butterfly and work with Snoop Dogg, Dr. Dre, Herbie Hancock, and Quincy Jones. Starting on piano at six and making his first beats by age 13, Martin is an integral part of the red-hot South Central Los Angeles music scene that includes saxophonist/composer Kamasi Washington, producer Steven “Flying Lotus” Ellison, and bassist Stephen “Thundercat” Bruner. Martin’s prodigious saxophone playing earned him first chair in the California All-State Jazz Band and a scholarship to Cal Arts courtesy of early champion Jay Leno, who bought Martin his first professional horn. Following a stint with drummer and jazz luminary Billy Higgins’ World Stage All-Stars, tours with P. Diddy and gospel choir God’s Property brought Martin to the attention of the hip-hop community, who embraced his signature production touches that seamlessly merge bebop with hip-hop, electronics with acoustic instruments. After his acclaimed 2010 EP Hear, My Dear, Martin conceived his 3ChordFold project with guests including pianist Robert Glasper, rapper Snoop Dogg, vocalist Lalah Hathaway, and bassist Thundercat. His new album, Velvet Portraits, is his most expansive and personal statement yet. Equally inspired by Miles Davis and DJ Premier, Terrace Martin stands at the intersection of 20th century African-American musical innovations, pushing them boldly into the future.

Kendrick Lamar & Terrace Martin's at 2016 GRAMMYs

Artist Personnel

Terrace Martin keys, vocoder, saxophone
Curly Martin drums
Brandon Owens bass
Ron Avant keys
Marlon Williams guitar
Rose Gold vocals

Artist Website

"Sounds like a sunny afternoon barbecue in Leimart Park, with the boombox switching between jazz for the parents and hip-hop for the kids " — Rolling Stone
"The new age Quincy Jones " — Okayplayer
"For nearly two decades, Terrace Martin's been the bridging gap of jazz and rap " — Rap Radar

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