Member Discount/Members-Only

  Member Discount/Members-Only

Summer Education Programs

  Summer Education Programs

Events & Weekly Themes

  SFJAZZ Summer Sessions 2015

Event Listing By Venue

  33rd Annual San Francisco Jazz Festival

Festival Date View

  33rd Annual San Francisco Jazz Festival

Box Office Customer Service Assistant

Job Description

Under the direction of the Box Office Manager, the Box Office Customer Service Assistant is responsible for acting as a customer service representative and retail and ticket sales assistant at the SFJAZZ Box Office and Store. The ideal candidate for this position is a friendly customer service-oriented individual available for full time work with a variable schedule who is proficient at multi-tasking and is reliable, punctual and maintains a professional appearance.

Reports to: Box Office Manager
Department: Box Office

About SFJAZZ: SFJAZZ is one of the world’s most popular and important presenters of jazz. The SFJAZZ Center is a beautiful and perfect stage for jazz artists and the community to celebrate the living American art form of jazz. The $64 million dollar Center launched in 2013 and the 33-year-old non-profit organization now crafts distinguished programming and education services from the heart of the San Francisco arts district. The budget for the 2014/2015 Season is more than $12 million with about half coming from ticket revenues.

Essential Duties & Responsibilities:

  • Serve as customer service representative for SFJAZZ at our box office and retail store at the SFJAZZ Center.
  • Sell SFJAZZ event tickets, merchandise, and memberships using Tessitura ticketing software.
  • Communicate with SFJAZZ patrons and members via phone, email, and in person.
  • Reconcile cash, credit card and check revenue, and tickets issued at the end of each shift.
  • Maintain the appearance of the SFJAZZ retail store and restock merchandise as needed.
  • Provide ticketing and customer service support at SFJAZZ concerts and events.
  • Assist with special administrative and research projects as assigned.

Minimum Skills & Qualifications:

  • One year box office and customer service experience required.
  • Tessitura or other ticketing software experience, and work with arts organizations, is preferred.
  • Excellent written and verbal and interpersonal communications skills.
  • Demonstrated success in using a donor database; Tessitura experience a plus.
  • Willingness and availability to work long and irregular hours during peak periods. Evening and weekend availability required.
  • Proficiency with Microsoft Office applications and Gmail preferred.

To Apply: Please send resume and cover letter to jobs@sfjazz.org. All applications must be accompanied by a proper cover letter to be considered. Resumes will be accepted until position filled. Please no phone calls or faxes.

SFJAZZ is an equal opportunity employer and is seeking to create a diverse and harmonious workplace.

Jazz Latino: Multi-dimensional Artistic Expression in the Americas

6-class series co-presented by MoAD, YBGF and SFJAZZ
Wednesdays, August 5 - September 9, 7PM-9PM
Venue: Museum of the African Diaspora (MoAD) · 685 Mission St., SF
John Santos, Instructor
SFJAZZ/MoAD/YBGF Members: $15/class or $75/series
Public: $20/class or $100/series

One class FREE when you purchase the entire series!

100 years have passed since the word jazz arose to crown what would become our country's national art form. Jazz has come a long way in that time, and Latin American elements have played a major role in its formation, development, and current state, and will certainly affect its future. The music generally referred to as Latin jazz today (or “jazz latino”) is a complex sub-genre based on rich traditions and constant evolution, and is as profound and vibrant as any on the planet. It has run the gamut, overlapping significantly with jazz, pop, rhythm and blues, rock, soul, funk and other American musical styles. In this series, we will examine a wide range of national and regional musical elements throughout the Americas that have informed and enriched the contemporary jazz mix over the last century. Audio and video recordings from the instructor’s collection will be the points of departure for analysis and discussion, with Q&A throughout. May be enjoyed individually or as a series.

Multi-Grammy nominee, John Santos is an internationally-recognized educator, bandleader and percussionist. He was a Latin Jazz Advisor to the Smithsonian, SFJAZZ Resident Artistic Director (2013 & 2014), and is current faculty at the California Jazz Conservatory (Berkeley) and the College of San Mateo.

Koret Discover Jazz Series is generously supported by



Co-Presented by

The Miles Smiles Hotplate Festival pays tribute to the band members of Miles Davis' Quintet: Miles Davis, Herbie Hancock, Wayne Shorter, Ron Carter and Tony Williams. On Thursday we will highlight the great quintet as a unit with Matt Clark's re-interpretation of Miles Smiles, followed by three nights of notable Bay Area musicians re-imagining a monumental recording each member of the great quintet made as a leader.

Joni Mitchell will be honored with the SFJAZZ Lifetime Achievement Award at this year's Gala on May 8th. We have asked a number of recent SFJAZZ performers what they would like to say to Joni. Each week leading up to the Gala, we'll share new videos here.

Brian Blade

See video

Kris Kristofferson

See video

Judith Hill

See video

Joe Jackson

See video

Mark Isham

See video

Laurie Antonioli

See video

Tom Scott

See video

Greg Leisz

See video

Chris Turner

See video

Eric & Anissa Martell Harland

See video

Charles Lloyd

See video

Gerald Clayton

See video

Bill Frisell

See video

Kendrick Scott

See video

Lizz Wright

See video

Jane Monheit

See video

Taj Mahal

See video

Mary Stallings

See video

René Marie

See video

 

Major Gifts & Research Coordinator

Job Description

The Major Gifts & Research Coordinator reports to the Individual Giving Director and plays a critical role in increasing individual donor support. He/she is responsible for a wide variety of prospect donor research and major gift activities that increases the major gift pipeline. Key areas of emphasis include identifying, profiling, and qualifying prospects, estimating financial capacity and organizational affinity, pinpointing institutional linkages and funding interests. Additional responsibilities include supporting the Major Gifts Team (Director of Development, Individual Giving Director, Major Gifts Officer, CEO, and Executive Artistic Director) in activities such as gift processing, report generation, donor relations, event production, and general administrative duties.

Reports to: Individual Giving Director
Department: Development

About SFJAZZ: SFJAZZ is one of the world’s most popular and important presenters of jazz. The SFJAZZ Center is a beautiful and perfect stage for jazz artists and the community to celebrate the living American art form of jazz. The $64 million dollar Center launched in 2013 and the 33-year-old non-profit organization now crafts distinguished programming and education services from the heart of the San Francisco arts district. The budget for the 2014/2015 Season is more than $12 million with about half coming from ticket revenues.

Essential Duties & Responsibilities:

  • Coordinate and provide general administrative support for senior fundraising staff including: individual and institutional prospect research, list management, Tessitura database work, mailings, donor benefits/recognition fulfillment, and other functions as needed to support major and planned gifts fundraising.
  • Assist and support Board of Trustees and other volunteer leadership in fundraising activities as directed by senior staff.
  • Conduct, analyze, report, and present varying levels of research to support individual and institutional prospect identification, rating, and qualification for the annual fund, education programs, endowment, and planned giving.
  • Assist in the creation, tracking, and reporting of detailed major gift cultivation and solicitation moves management strategies, and corresponding plans.
  • Write confidential individual and institutional prospect profiles and briefings to prepare senior fundraisers for visits, events, and solicitations.
  • Maintain effective individual and institutional prospect research, management, and reporting systems that manage prospect tracking on and offline.
  • Review on and offline media for new donor/funder prospects as well as information pertinent to current individual and institutional prospects, donors/funders, giving trends, and individual, foundation, and corporate philanthropy.
  • Coordinate and manage individual and institutional prospect research requests and implement/maintain procedures for review.
  • Serve as Development team specialist in all prospect research needs including, but not limited to recording research in donor database, hard files, and the share drive, SFJAZZ’s prospect management system, Target Analytics and ResearchPoint, training, guidelines, and policies.
  • Conduct, report, and present research on SFJAZZ rental clients.
  • Provide customer service for Major and Planned Giving donors as needed.

Other Responsibilities:

This list of duties and responsibilities is not to be all-inclusive and may be expanded to include other duties or responsibilities that management may deem necessary from time to time.

Qualifications Sought:

Bachelors Degree with two to three years of direct experience within a nonprofit development department OR five years of progressive job related experience.

Status & Scope:

  • Persistent, resourceful, and motivated self-starter looking for a career in non-profit performing arts fundraising.
  • Highly organized, independent worker, with the ability to work under pressure to coordinate and prioritize multiple requests and meet competing deadlines.
  • Superior writing, editing, proofreading, and verbal and nonverbal communication skills as well as strong relationship-building and interpersonal skills.
  • Demonstrated success in using a donor database; Tessitura experience a plus.
  • Collaborative work style and history of working effectively in a fast-paced, team-oriented environment.
  • Commitment to and ability to articulate SFJAZZ’s mission.

Working Conditions:The work schedule varies from customary office hours to some evenings and weekends, with peak periods of long hours during critical periods such as key fundraising months, VIP presentations, and special events.

Salary: The salary will be commensurate with experience.

To Apply: Please send resume and cover letter to jobs@sfjazz.org. All applications must be accompanied by a proper cover letter to be considered. Resumes will be accepted until position filled. Please no phone calls or faxes.

SFJAZZ is an equal opportunity employer and is seeking to create a diverse and harmonious workplace.