What if my e-ticket is blank, or missing information?

Depending on how you are viewing your e-ticket, the information might not show up for several reasons. If you are viewing it on a mobile device or iPad without the Adobe Reader app, information may not appear. If you are viewing it on a laptop screen with low resolution or again outside of the Adobe Reader program, the information may get condensed and not appear. You can try opening the tickets in the Adobe Reader program before printing. The most important information for entering the theater is a clear, scannable barcode.

How are e-tickets delivered? Do I need to print out my e-ticket?

You should receive a second email with an attached .pdf of your tickets. You need to print it out because e-tickets cannot be scanned from phones or mobile devices. If you do not receive the .pdf of your ticket please let us know and we will resend it.

Do I receive a receipt if I purchase a ticket via mobile app?

If you purchase a ticket via our mobile app, receipt of a confirmation number means that your order was completed. Your tickets will be held at the box office for pickup with a photo ID.

Philharmonia Baroque presents: Vivaldi’s Venice

Friday, April 4, 8:00pm
at SFJAZZ Center, Miner Auditorium