Season 2: New & Now

Season 2: Contemporary Jazz

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IT Support Specialist

Job Description

SFJAZZ seeks an experienced, customer service focused IT Support Specialist to leverage technology and make SFJAZZ employees as productive as possible. Part behind the scenes IT maintenance, part day-to-day helpdesk service, this person will provide company-wide support and have the exciting opportunity to develop and scale the resources of a rapidly growing organization. This person should be comfortable with multitasking and have an eye on planning for the future. As one of the key players to work with every employee, we're looking for a positive person who can juggle and prioritize multiple requests with patience and a smile.

The position reports to the IT Manager.

In January 2013, SFJAZZ opened the SFJAZZ Center, the first freestanding building in the United States designed specifically for jazz presentation and education. The ideal candidate for this position understands IT networks and infrastructure. The successful candidate has a strong focus on providing outstanding customer service and desktop support in a timely manner.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

  • Maintain record-keeping systems for all individual and institutional donors and prospects as it pertains to The World is Listening Campaign for the SFJAZZ Center and other special campaigns as assigned.
  • Administer computer systems and network and office systems
  • Handle end-user hardware and software requests
  • Troubleshoot employee issues with hardware, software, applications and networks
  • Set up new employees including collecting unique requirements
  • Maintain inventory of equipment and vendors
  • Work with a variety of IT vendors
  • Research and recommend IT hardware and services
  • Any other duties as assigned

STATUS AND SCOPE:

  • Ability to multitask in a rapidly growing environment
  • Ability to develop, recommend, and scale IT resources as the organization grows and changes
  • Customer service orientation coupled with thoughtfulness, patience and grace
  • Excellent verbal and written communication skills; able to provide remote support
  • Ability to prioritize and provide timely IT support in the following areas:
    Windows XP/7, Mac OS, Windows Server 2008, Smart Phones, Active Directory, DHCP, DNS

MINIMUM QUALIFICATIONS

Associates degree in MIS or equivalent work experience; minimum of 1-2 years experience providing face-to-face desktop support in a heterogeneous network; proficient at system management tools, corporate anti-virus solutions, back-up and recovery solutions.

Working Conditions:
Working Conditions: The work schedule is customary office hours with the potential for planned on-call support. This job requires the ability to lift up to 30 pounds, crawl under desks and flexibility in working in an open office environment.

Salary:
Will be based upon professional and academic experience.

To Apply:
Please send your resume, cover letter and salary requirements to the email address: jobs@sfjazz.org. Mention “IT Support Specialist” in the subject line. Resumes without salary requirements or sent to other email addresses may not be considered. Resumes will be accepted until the position is filled. No phone calls please.

***SFJAZZ is an equal opportunity employer, and is committed to a diverse and harmonious workplace. We extend our thanks and appreciation to all applicants for their expressed interest in working at SFJAZZ and will contact those selected for an interview.

Thank you to all of our Giant Steps Members!

Three years ago we launched the Giant Steps Founding Members program for the SFJAZZ Center. You and nearly 1,200 other arts supporters chose to take part and help us build the first stand-alone facility for jazz in the United States.

Not only did you help open this new landmark, you have made it an enormous success. Concerts continue to sell-out and feedback from fans, the media and musicians continue to praise this achievement:

One of the most perfect performance spaces ever in terms of comfort, sightlines, and sound.“ – San Francisco Chronicle on Miner Auditorium

This is a beautiful place to have music performed...This is probably going to be the model for the rest of the country.” – Terrence Blanchard

Without a doubt, the best acoustics I’ve experienced in any auditorium.” – Sarah Forsman and Dan Bulos, SFJAZZ Members since 2004

Giant Steps Benefits

Those who made a three-year commitment at the $300 Benefactor level or higher enjoyed:

  • Your name inscribed on the SFJAZZ Center

    Giant Steps Members' names appear within the "SFJAZZ" sign on the Center's Franklin street glass wall. If you haven’t found your name on the wall by now, click here to download a pdf of the “SF”. To search for your name within the pdf, press "Control + F" on a PC or "Command + F" on a Mac to access the search bar. Type your surname and press "enter" to find where your name is placed.

  • An invitation to an exclusive event during our Grand Opening

    Two commemorative passes per Giant Steps household. We had an incredible weekend with all of our Giant Steps Members. 

  • The satisfaction of playing a part in jazz history

Please note: Giant Steps and membership gifts go to the SFJAZZ Annual Fund, supporting our programming and operations. To make a gift to The World is Listening campaign for the SFJAZZ Center, visit here.

Campaign & Research Coordinator

Job Description

The Campaign & Research Coordinator (CRC) supports the Development Department in tracking and executing the business of the organization’s capital campaign as well as researching donor prospects for the capital campaign, Annual Fund and planned giving. The position reports to the Individual Giving Director with significant assignments from the Campaign Manager.

In January 2013, SFJAZZ opened the SFJAZZ Center, the first freestanding building in the United States designed specifically for jazz presentation and education. This is a great opportunity for a motivated individual to be a part of a creative team that expands upon the potential of a new cultural landmark.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Campaign
  • Maintain record-keeping systems for all individual and institutional donors and prospects as it pertains to The World is Listening Campaign for the SFJAZZ Center and other special campaigns as assigned.
  • Produce contribution and prospect solicitation reports for Development staff and Trustees; Update solicitation task reports and activities based on fundraiser input.
  • Assist Development Department and volunteer fundraisers in the cultivation and stewardship of their prospect lists and other fundraising activities.
  • Assist in the concept design and creation of donor/prospect briefings, proposal materials, and other campaign communications.
  • Regularly review pledges due for campaign; Generate and mail pledge reminders.
  • Work with Donor Services Assistant to ensure proper entry of all campaign gifts.
  • Coordinate the tracking and production of named-space signage for the building, such as plaques, seats, and donor wall recognition.
  • Assist in researching and assembling proposals in support of capital and other special campaigns.
  • Work with the Campaign Manager to produce and staff events such as receptions at concerts and meetings with artists.
  • Maintain inventory of updated campaign collateral materials.
Research:
  • Coordinate prospect research function for development team.
  • Conduct in-depth biographical, financial and philanthropic research using established fundraising research resources and as requested by fundraisers.
  • Enter all research into the Tessitura database; Work with Donor Services Coordinator to link research sources with Tessitura or customize the database to improve research communication and tracking of prospects.
  • Follow best practices in the donor research field; Train Development staff on relevant and new techniques.
  • Any other duties as assigned.

STATUS AND SCOPE:

  • Ability to appropriately handle confidential and sensitive documents; Strong awareness of confidentiality expectations within the fundraising sector.
  • Detail oriented person with deep passion for accuracy and thoroughness.
  • Project management skills a decided plus; multi-tasking problem-solver needed.
  • Excellent verbal and written communication skills.
  • Commitment to fundraising best practices.
  • Ability to communicate effectively with diverse array of constituents.
  • Professional demeanor and appearance.
  • Interest in jazz and jazz related music.

MINIMUM QUALIFICATIONS

Bachelors Degree with two to three years of direct experience within a nonprofit development department OR five years of progressive job related experience as an Administrative Assistant or Executive Assistant.

Working Conditions:
The work schedule varies from customary office hours to unpredictable hours, with the potential for long hours during critical periods such as Festival weeks and special events. This job requires occasional work during evenings and weekends.

Salary:
Will be based upon professional and academic experience.

To Apply:
Please send your resume, cover letter and salary requirements to the email address: jobs@sfjazz.org. Mention “Campaign & Research Coordinator” in the subject line. Resumes without salary requirements or sent to other email addresses may not be considered. Resumes will be accepted until the position is filled. No phone calls please.

***SFJAZZ is an equal opportunity employer, and is committed to a diverse and harmonious workplace. We extend our thanks and appreciation to all applicants for their expressed interest in working at SFJAZZ and will contact those selected for an interview.

SFLINKS@SFJAZZ: Jason Moran w/ Randy Weston & Billy Harper

 

SFLINKS@SFJAZZ
Jason Moran

with Randy Weston
& Billy Harper

Sunday, November 24, 3:00pm
at SFJAZZ Center, Miner Auditorium

Jason Moran
SFLINKS@SFJAZZ Series: Visiting Presenter  

SFLINKS@SFJAZZ: Jason Moran w/ Randy Weston & Billy Harper

 

SFLINKS@SFJAZZ
Jason Moran

with Randy Weston
& Billy Harper

Sunday, November 24, 3:00pm
at SFJAZZ Center, Miner Auditorium

Randy Weston
SFLINKS@SFJAZZ Series: Visiting Presenter  

SFLINKS@SFJAZZ: Jason Moran w/ Randy Weston & Billy Harper

 

SFLINKS@SFJAZZ
Jason Moran

with Randy Weston
& Billy Harper

Sunday, November 24, 3:00pm
at SFJAZZ Center, Miner Auditorium

Billy Harper
SFLINKS@SFJAZZ Series: Visiting Presenter  

outreachprogram

Give Music!

Bring live music to those who otherwise might not have the opportunity to enjoy it. SFJAZZ is partnering with jazz fans and community-based organizations to provide free tickets to concerts at the SFJAZZ Center.

When you make a contribution to the SFJAZZ Ticket Outreach Fund, you underwrite the cost of concert tickets for individuals and families who would not otherwise be able to attend.
 

                        Make a donation to the Ticket Outreach Fund now!

How It Works

Tickets are distributed through our partner community-based organizations as an added perk of the essential support programs they provide to their clients and constituents. Partner organizations currently include Lighthouse for the Blind, Second Start Adult Literacy Program of the Oakland Public Library, Library for the Blind and Print Handicapped, and Project Read of the San Francisco Public Library. 

All donations to the fund are pooled. The SFJAZZ Box Office then works directly with each community organization to identify appropriate concerts for their constituents, and then provides the requested number of tickets completely free of charge to that organization*. 

For further information contact Barrett Shaver, Director of Development, at 415-283-0325 or bshaver@sfjazz.org


How It Began

The Ticket Outreach Fund was initiated by two generous individuals who each approached SFJAZZ with similar ideas. Michele Spitz had been an SFJAZZ Member for nearly 20 years when she connected SFJAZZ with some of the organizations she works with through her own charity, Woman of Her Word. At the same time, Leaders Circle Member Leslie Rodd expressed an interest in making SFJAZZ concerts available to communities that might not otherwise have the chance to attend. 

Leslie describes her motivation: "When I help another jazz fan to the price of a ticket, I give him or her an evening of out-of-the-world music, a dose of optimism, and a membership in the jazz community."

Join Michele, Leslie, and the many others who are underwriting concert tickets for our community, make a donation to the Ticket Outreach Fund now.

 *You may recommend community organizations that SFJAZZ contact for participation. SFJAZZ reserves the right of decision for which organizations the tickets will be distributed to and for which concerts.

 Your contribution to the Ticket Outreach Fund is tax-deductible to the maximum amount allowed by IRS guidelines as you do not receive any goods or services in exchange. SFJAZZ will send you an official acknowledgment for their gift. Due to the benefits received through SFJAZZ membership, donations made to the Ticket Outreach Fund may not be earmarked as membership contributions simultaneously.